CONTACT US

We’re always happy to help! If you are going to contact us about a current order or a return, please have your order number ready. Our office is open Monday - Friday 9am to 5pm PST. We receive many inquiries a day so please allow up to 24 hours for our Customer Service team to reach out to you before sending a second request.

Sometimes our order confirmation emails get trapped on the way to your inbox. Please first check your spam folder and if you still do not see it, contact our technical team: web@jdfine.com

Customer Service

customerservice@jdfine.com
925.521.3325

Order Issues/Order Status
Returns
Product Questions
Shipping/Return Policy

Web Department

web@jdfine.com
925.521.3322

Technical Issues
Did not receive an email

Tweet Us!

If you have a product inquiry, technical issue or a question under 140 characters reach out to us on Twitter using the form below. Make sure to tag your requests with #tarthelp, and have your tweets unprotected so we can see them.

Sales Representatives & Corporate Office

Northwest Regional Sales

Holly Saunders
hollys@jdfine.com
Tel: 925.521.3321
Fax: 925.521.9090

JD Fine & Company
179 Mason Circle
Concord, CA 94520

Los Angeles Sales

Diane M. Leonard
diane@5seasonsshowroom.com
Tel: 714.747.7134
Fax: 714.752.5935

5 Seasons, L.A.
127 E. 9th Street #609
Los Angeles, CA 90015

New York Sales

Brooke Bryan
brookeb@jdfine.com
Tel: 901.412.5466
Fax: 925.521.9090

JD Fine & Company
179 Mason Circle
Concord, CA 94520

Texas Sales

Rachel Wilkes
rachel@ritzgroup.com
Tel: 214.637.6962
Fax: 214.637.6964

Ritz Group
2050 Stemmons Freeway
Showroom 15325
Dallas, TX 75207

Atlanta Sales

Tiffany Morse
tiffany@trystshowroom.com
Tel: 404.749.5115
Fax: 404.749.5116

Tryst Showroom
250 Spring St NW,
Suite 11w123B
Atlanta, GA 30303

National Sales Manager

Jennifer Kreider
jenniferk@jdfine.com
Tel: 925.521.3315
Fax: 925.521.9090

JD Fine & Company
179 Mason Circle
Concord, CA 94520

Chicago Sales

Shane Limbacher
chicagoagents1@gmail.com
Tel: 312.396.0100
Fax: 312.396.0111

Chicago Agents
222 merchandise Mart Pl, Suite 13-645
Chicago, IL 60654

Corporate Headquarters

Main Line
Tel: 925.521.3300
Fax: 925.521.9090

JD Fine & Company
179 Mason Circle
Concord, CA 94520

Product Placement & Public Relations

Product Placement & Editorial PR

Juanita Sperry
juanita@theshoppr.com
Tel: 310.275.7467
Fax: 310.275.7466

The Shop Public Relations
8818 Rosewood Avenue
West Hollywood, CA 90048

Bloggers, Affiliates & Social Media Marketing

Leah Travers
leaht@jdfine.com
Tel: 925.521.3322
Fax: 925.521.9090

JD Fine & Company
179 Mason Circle
Concord, CA 94520